Service Desk Team Lead Jobs in ca

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Service Desk Team Lead

Date: 2023-11-30 (Cached)

Job Description: Analyze team performance trends and provide recommendation to Service Desk. Ensure knowledge is easily available and equal among all members of the team.

Company: The Salvation Army Canada and Bermuda
Hiring Organization: The Salvation Army Canada and Bermuda
Salary: TBD
Location: Toronto, ON
Street Address: TBD

Locality: Toronto, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details




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IT Service Desk Team Lead

Date: 2023-11-30 (Cached)

Job Description: Publish out positive feedback to the team member/team and management. Perform spot checks, monitor and enforce the team’s ticket handling quality e.g.…

Company: IKO Industries Ltd.
Hiring Organization: IKO Industries Ltd.
Salary: TBD
Location: Mississauga, ON
Street Address: TBD

Locality: Mississauga, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



IT Service Desk Team Leader

Date: 2023-11-30 (Cached)

Job Description: Publish out positive feedback to the team member/team and management. Perform spot checks, monitor and enforce the team’s ticket handling quality e.g.…

Company: Emergitel
Hiring Organization: Emergitel
Salary: TBD
Location: Mississauga, ON
Street Address: TBD

Locality: Mississauga, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Analyst Team Lead

Date: 2023-11-30 (Cached)

Job Description: Prioritize and manage the queue of service desk requests to ensure consistent and effective service delivery; You’ll set the standard for our SDA team, and will…

Company: Canadian Bank Note Company, Limited
Hiring Organization: Canadian Bank Note Company, Limited
Salary: TBD
Location: Sault Ste. Marie, ON
Street Address: TBD

Locality: Sault Ste. Marie, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Technician - Auxiliary (68610)

Date: 2023-11-30 (Cached)

Job Description: Assigns incidents and service requests appropriately to other support groups that cannot be resolved at the service desk. Project/Team Leadership or Training.

Company: NTT DATA
Hiring Organization: NTT DATA
Salary: TBD
Location: Burnaby, BC
Street Address: TBD

Locality: Burnaby, BC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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Manager, Service Desk Services

Date: 2023-11-30 (Cached)

Job Description: Ensures service delivery meets established standards and service level agreement. Advanced ability to lead and advise a large team of diverse technical…

Company: TransLink
Hiring Organization: TransLink
Salary: TBD
Location: Metro Vancouver Regional District, BC
Street Address: TBD

Locality: Metro Vancouver Regional District, BC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Team Lead

Date: 2023-11-30 (Cached)

Job Description: Recommending and helping to develop new service desk processes and services. Working with the Service desk team in a leadership capacity.

Company: ESW IT Business Advisors
Hiring Organization: ESW IT Business Advisors
Salary: TBD
Location: Calgary, AB
Street Address: TBD

Locality: Calgary, AB
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



IT Service Team Lead

Date: 2023-11-30 (Cached)

Job Description: Provide tutoring to junior team members and troubleshoot escalations from the team. Global Technology Leadership and other regional teams.

Company: LCI Education
Hiring Organization: LCI Education
Salary: TBD
Location: Vancouver, BC
Street Address: TBD

Locality: Vancouver, BC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



IT Service Team Lead

Date: 2023-11-30 (Cached)

Job Description: Provide tutoring to junior team members and troubleshoot escalations from the team. Keep up to date with current and upcoming technologies, services, and…

Company: LaSalle College Vancouver
Hiring Organization: LaSalle College Vancouver
Salary: TBD
Location: Vancouver, BC
Street Address: TBD

Locality: Vancouver, BC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Analyst IT Service Desk

Date: 2023-11-30 (Cached)

Job Description: Experience working with HPSM or other industry leading service management platform. The role of Analyst IT Service Desk is responsible for providing technical…

Company: Canadian National Railway
Hiring Organization: Canadian National Railway
Salary: TBD
Location: Montréal, QC
Street Address: TBD

Locality: Montréal, QC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Specialist | Spécialiste du Centre de Service

Date: 2023-11-30 (Cached)

Job Description: Work directly with the development teams to ensure customer issues are resolved. Identify, Categorize, and Communicate priorities to the development and…

Company: WorkJam, Inc.
Hiring Organization: WorkJam, Inc.
Salary: TBD
Location: Montréal, QC
Street Address: TBD

Locality: Montréal, QC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Level 1

Date: 2023-11-30 (Cached)

Job Description: Staff desk changes and computer relocations. Proven customer service competencies and client focused; Demonstrated knowledge of effective ‘help desk’ customer…

Company: Home and Community Care Support Services Central East
Hiring Organization: Home and Community Care Support Services Central East
Salary: TBD
Location: Lindsay, ON
Street Address: TBD

Locality: Lindsay, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Global Service Desk Analyst

Date: 2023-11-30 (Cached)

Job Description: 2+ years of experience in a technical support role providing tier I support in a service desk or help desk role.

Company: Long View Systems
Hiring Organization: Long View Systems
Salary: TBD
Location: Calgary, AB
Street Address: TBD

Locality: Calgary, AB
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Supervisor - IT Service Desk

Date: 2023-11-30 (Cached)

Job Description: Ability to effectively prioritize and execute tasks in a high-pressure environment to support a high expectation of customer service from the team.

Company: Peel District School Board
Hiring Organization: Peel District School Board
Salary: TBD
Location: Mississauga, ON
Street Address: TBD

Locality: Mississauga, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk and Support Technician

Date: 2023-11-30 (Cached)

Job Description: 1-3 years’ experience in a Desktop Support role and/or within a technical service desk environment (Windows PC/laptop/tablet hardware, and peripherals).

Company: Canadian Institute for Health Information
Hiring Organization: Canadian Institute for Health Information
Salary: TBD
Location: Ottawa, ON
Street Address: TBD

Locality: Ottawa, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Support

Date: 2023-11-30 (Cached)

Job Description: A highly developed customer-service orientation. Recording, categorizing and logging requests for service using a central ticket management solution;

Company: Humber River Health
Hiring Organization: Humber River Health
Salary: TBD
Location: Toronto, ON
Street Address: TBD

Locality: Toronto, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Technician - Temporary Contract

Date: 2023-11-30 (Cached)

Job Description: Perform the tasks required effectively and accurately by following proper service desk protocols, processes and procedures. A minimum of 1 years’ experience in:

Company: Centennial College
Hiring Organization: Centennial College
Salary: TBD
Location: Scarborough, ON
Street Address: TBD

Locality: Scarborough, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



IT Service Desk

Date: 2023-11-30 (Cached)

Job Description: Employee discounts on service and parts. Conduct desk moves for staff when required. Plan any server changes to ensure that no interruption to service is…

Company: Dilawri Group of Companies - BC Region
Hiring Organization: Dilawri Group of Companies - BC Region
Salary: TBD
Location: Vancouver, BC
Street Address: TBD

Locality: Vancouver, BC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Manager, Global Service Desk

Date: 2023-11-30 (Cached)

Job Description: Identify opportunities for continuous improvements in incident and service request management. Collaborate with leaders of various I&T teams in achieving key…

Company: BRP
Hiring Organization: BRP
Salary: TBD
Location: Montréal, QC
Street Address: TBD

Locality: Montréal, QC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Global Service Desk (GSD) Analyst

Date: 2023-11-30 (Cached)

Job Description: 2+ years of experience in a technical support role providing tier I support in a service desk or help desk role.

Company: Long View Systems
Hiring Organization: Long View Systems
Salary: TBD
Location: Remote
Street Address: TBD

Locality: Remote
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Analyst

Date: 2023-11-30 (Cached)

Job Description: As a Service Desk Analyst, you will be a vital part of our team, contributing to the efficiency and effectiveness of our operations while delivering exceptional…

Company: Drivewyze
Hiring Organization: Drivewyze
Salary: TBD
Location: Edmonton, AB
Street Address: TBD

Locality: Edmonton, AB
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Junior Help Desk Analyst

Date: 2023-11-30 (Cached)

Job Description: Build rapport with service desk customers by always being professional, courteous, and friendly in communications. Deeply focused on customer service.

Company: Strike Group
Hiring Organization: Strike Group
Salary: TBD
Location: Calgary, AB
Street Address: TBD

Locality: Calgary, AB
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Help Desk Manager (Customer Service)

Date: 2023-11-30 (Cached)

Job Description: Promote effective and efficient coordination and integration between various teams ensuring continuity of service delivery, administration, and procedures…

Company: Bouygues Energies & Services
Hiring Organization: Bouygues Energies & Services
Salary: TBD
Location: Surrey, BC
Street Address: TBD

Locality: Surrey, BC
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Client Delivery Lead

Date: 2023-11-30 (Cached)

Job Description: Handle escalations from team members. Knowledge of technical competencies including, but not limited to: servers, virtualization, networking, security, storage,…

Company: Synoptek
Hiring Organization: Synoptek
Salary: TBD
Location: Saint John, NB
Street Address: TBD

Locality: Saint John, NB
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Tech III

Date: 2023-11-30 (Cached)

Job Description: Support global standardization – asset management, service desk software, incident and problem management, service catalog SCCM 2012 imaging.

Company: Griffith Foods
Hiring Organization: Griffith Foods
Salary: TBD
Location: Toronto, ON
Street Address: TBD

Locality: Toronto, ON
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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